Once the computer starts up again, start Thunderbird, click the Help menu, and select Check for Updates End any Thunderbird processes that may still be active, either manually or by restarting your computer.
Once all instances of Thunderbird have been ended or after the computer starts up again, restart Thunderbird to see if the updater is now working. If the issue is not resolved, you may have stopped the service "Application Experience" or disabled "Application Experience" in msconfig. If you have tried every solution above and you still see the Software Update Failed message, you can update Thunderbird by installing the new version over top of your current version.
When you have found the profile which has all of those emails, make a note of its name and where it was located. Create a new folder with a name you have not used before. Move all the emails that are in the 'Inbox' into that folder.
Then use the tool to import all of those emails from old profile into the current profile. Thanks for the suggestion. Bu when I had done all this, Thunderbird asked me to set upp my account just one more time, and when I did it, all the folders where empty. Search Support Search. Learn More. Chosen solution re :Some weeks ago Thunderbird did an automatic update. Thunderbird support has ended for Mac OS X Find what version of Thunderbird you are using Learn how to find out what Thunderbird version you are using, to help troubleshoot a problem or just to know if Thunderbird is up to date.
New in Thunderbird 60 This article describes the major changes in Thunderbird version Thunderbird Beta Test about-to-be-released features and fixes in the most stable pre-release build. Dedicated profile per Thunderbird installation Different Thunderbird installations need separate profiles. Learn more. Managing Thunderbird Updates Learn about automatic updates for Thunderbird deployments and how to ensure that the latest security patches are applied and all features are available.
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